CUSTOMER Reviews
After a devastating factory fire in late 2023, I had to relocate and find a new blending facility in Melbourne. I was initially guided by positive reviews from several raw material suppliers and after meeting with the team at Mera Chemicals I knew that I had found my new manufacturer. I can honestly say that working with Mera has been an absolute pleasure and they have assisted at every point of my product development and production. Every member of staff is involved in the process of ensuring that production is completed to the highest quality standards and in a timely manner.
My experience with Mera Chemicals has been exceptional and I would recommend them to any prospective customer.
Mera Chemicals has been instrumental in helping to supply medical grade hand sanitiser to the health industry. The team from HealthNet Complete Ltd and Facebook’s ‘Practice Managers Network’ are beyond grateful for Mera’s readiness to assist health services around Australia to ensure they can keep functioning during Covid-19 and influenza season. We have received many compliments from practice managers around the country expressing their heartfelt gratitude.
Mera Chemicals provides excellent, locally made, bulk antiviral/antibacterial sanitiser and disinfectant required for Covid disinfecting. Essential oils make it smell really nice! The staff couldn’t be more helpful, and access is easy.
You are simply the best. Your customer service blew me away and big stores could learn something from you. I rang I picked up what I wanted so so easy. Thanks so much and will spread the word as you truly deserve it. Many thanks.
Awesome service, great product and it’s Australian Made.
First – great! this Australian made product. We are potato chips manufacturer from Melbourne, we used to see a lot of foam in washing, skinning and cutter tanks and changed many de-foamers for last 2 years. We were looking for right de-foamers for a long time but since we meet John, foaming is a thing of the past and I have almost forgotten there was foam at one time. it’s been nearly a year and the product is working perfectly and service is also great.
John is the man.
Fantastic customer service at Mera Chemicals. Quick turn around time and plenty of assistance throughout the whole ordering process. Thank you Angela for all your help!
Thank you, Mera Chemicals, for super service & swift delivery. Special thanks to Angela for being courteous & patient whilst attending to my many questions – she is a pleasure to deal with . I am extremely pleased to support an Aussie business & happy to recommend them to all.
This is a testament not only to your high level of business ethics but also a strong commitment to delivering high quality products.
I have been using Mera Surface Liquid Spray Sanitiser for the last two weeks and I am loving it. it is fantastic in removing Gel Hand Sanitiser build up from all surfaces including doors, printers, keyboards, cupboards, light switches ect ect. also I had the lemongrass essential oil put into the product and is smells so good. Well done Mera a great Australian product that kills 99.9% of germs.
Excellent local company for Australian-made products. When buying sanitisers, customers can choose from unscented or a selection of essential oils. I asked about the possibility of an alcohol solution without glycerol to use for my masks instead of my hands, and both Angela and John, the lead chemist, spent lots of time clarifying exactly what I required. John even called me to check whether I preferred ethanol to the isopropyl I asked for, explaining the difference between the two. Really lovely people and affordable, Australian made sanitisers that I trust.